Data Protection Policy
Why We Collect Your Information
We hold personal and medical information to ensure we provide the right level of care. Your doctor is responsible for maintaining its accuracy and security. Please inform us of any changes to keep your records up to date.
Confidentiality and Personal Information
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Doctors and staff access your records only to perform their duties.
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Information may be shared with healthcare professionals involved in your care when necessary.
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All staff are trained in confidentiality and governed by legal and contractual obligations.
Security Measures
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Your information is stored securely with safeguards to prevent accidental loss.
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We do not disclose details via telephone or fax unless identity is verified.
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No information is shared with family, friends, or spouses without prior written consent.
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Messages about personal details are not left with others.
Legal and Required Disclosures
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We may be legally required to share information with statutory or official bodies (e.g., court orders or public health concerns).
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In other cases, your written consent is required (e.g., medical reports for insurance or solicitors).
Accessing Your Records
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You have the right to see your medical records upon request.
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Please ask reception for our patient information leaflet for further details.
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An appointment may be required, and in some cases, a fee may apply.